Rent’s Late Again? Here’s What Actually Works in London

If you’re still relying on polite reminders or hoping tenants “do the right thing,” you’re wasting time and money. In our system, rent reminders go out automatically, and we only approve tenants with a solid payment history verified by credit checks and references. Late rent is a symptom—our process fixes the root cause: better screening and structure.

In Ontario, landlords can’t charge arbitrary late fees—but we can (and do) enforce the lease by filing an N4 (Notice to End Tenancy for Non-payment of Rent) as soon as rent is late. Especially with new tenants, we issue the N4 not to threaten, but to clearly set the tone: rent is due on the 1st, not the 3rd or 10th. It builds accountability early.

It’s a two-way street. We provide clean, well-managed rentals and respond to maintenance quickly. In return, tenants are expected to uphold their end—pay rent on time, care for the unit, and be respectful neighbours. Clear expectations prevent future problems. The earlier you set the tone, the smoother the tenancy.

Infographic: Enforcing Timely Rent Payments in Ontario

1. Rent Due Date:

• Rent is due on the 1st of each month.

2. Day After Rent Is Due:

• If rent is unpaid by the 2nd, serve Form N4: Notice to End Tenancy for Non-payment of Rent.

3. Tenant's Options Upon Receiving N4:

• Pay in Full: Tenant has 14 days to pay the full amount owed.

• Vacate: Tenant may choose to move out by the termination date.

• No Action: Landlord can proceed with eviction application.

4. Landlord's Next Steps:

• If no payment or vacancy occurs, file Form L1: Application to Evict a Tenant for Non-payment of Rent and to Collect Rent the Tenant Owes.

5. Mutual Responsibilities:

• Landlord: Provide quality housing and timely maintenance.

• Tenant: Pay rent on time, maintain the unit, and be a good neighbour.